KDVI AI Use Client Consent and Transparency Statement

1. Our Commitment

At KDVI, we are committed to maintaining the highest standards of confidentiality, ethics and professional integrity in all our engagements.

Artificial Intelligence (AI) tools may be used selectively to support administrative efficiency, drafting of documents and efficient analysis of large volumes of anonymised data. However, our work remains a deeply human, relational process and AI will never replace professional judgment or the human relationship.

When using AI tools in connection with client work, coaches and team members ensure their usage is compliant with the General Data Protection Regulation (GDPR).

2. How AI May Be Used

With appropriate safeguards, AI tools may be used for:

  • Drafting documents
  • Analysing large volumes of anonymised data
  • Drafting communications (non-confidential)

3. What We Will Never Do

We will never:

  • Upload identifiable material into public AI systems
  • Share your name, personal data or confidential material with AI tools
  • Record or transcribe sessions using AI without your explicit written consent
  • Use AI to diagnose, assess or make decisions about you

4. Confidentiality and Data Protection

All data is handled in accordance with:

  • GDPR and applicable privacy regulations
  • Professional coaching ethical standards
  • Organisational confidentiality agreements

No sensitive client information is shared with AI platforms without your explicit permission.

5. Client Choice and Consent

You may opt out of any AI-supported activity at any time without consequence.

Margot Schumacher:

Senior Associate at KDVI, Adjunct Professor of Leadership Development at TIAS Business School, and executive coach at INSEAD. Margot has coached senior leaders across global organisations following senior roles at Unilever and Kraft Heinz. Since 2010, she has advised multinationals on leadership and organisational development, with a focus on enhancing effectiveness at the top team and board levels. She also serves on the Supervisory Board of Thales Netherlands. Her global perspective is shaped by living and working in Shanghai, Pittsburgh, and London before returning to the Netherlands

Oriane Kets de Vries:

Oriane Kets de Vries is CEO and owner of the Kets de Vries Institute. She leads a global team of coaches, consultants and educators dedicated to developing reflective, emotionally intelligent leaders and cultivating workplaces where people can thrive. In her faculty role, she draws on extensive experience designing and directing leadership programmes for senior executives, contributing her expertise in psychodynamic coaching, organisational culture, and transformational leadership development.

Oriane has served as consultant, coach, and programme director for clients including Pictet, Deutsche Bank, Merck, UBS, Mishcon de Reya, and Engie, and she has taught on open-enrolment programmes with leading institutions such as Cambridge Judge Business School, Oxford Saïd, INSEAD, ESCP, ESMT and CEDEP. Her interests centre on the human side of leadership, particularly identity, creativity, entrepreneurship and gender dynamics. She holds an MBA and Executive MA in Coaching and Consulting for Change from INSEAD, has trained at the Harvard Kennedy School, and brings more than a decade of professional experience in creative and entrepreneurial industries into her work with leaders.

Manfred Kets de Vries:

Manfred Kets de Vries is a pioneering authority in leadership development, coaching, and organisational change. He is a founder and director of the Kets de Vries Institute (KDVI) and served as Distinguished Clinical Professor of Leadership Development and Organisational Change at INSEAD. With academic credentials in economics (University of Amsterdam), management (MBA and DBA, Harvard Business School), and psychoanalysis (trained in Canada), he brings a uniquely interdisciplinary perspective to leadership. His work bridges management theory and clinical insight, establishing him as a global thought leader in executive coaching and transformation. At INSEAD, he founded the Global Leadership Centre and led the flagship programme The Challenge of Leadership for 31 years. He also served as scientific director of Coaching and Consulting for Change, an 18-month Executive Master’s programme that has shaped over 3,000 senior leaders and executive coaches worldwide. He has advised and coached senior executives at global firms including Goldman Sachs, BP, Shell, Unilever, McKinsey, and Volvo. A prolific author of over 60 books and 400 articles, his work appears regularly in The Financial Times, The Economist, and Harvard Business Review. Recognised by Le Capital, Wirtschaftswoche, and The Financial Times as one of the world’s top 50 management thinkers, he is widely regarded for advancing more human-centred approaches to leadership.

Yulia Chupina:

Senior Adviser (Luminary) at Accenture and executive coach with over 12 years of board experience. Formerly a banker and McKinsey consultant, Yulia has led banking transformations in digital, agile, organisational change, and talent development. Her coaching spans the finance, tech, and consumer goods sectors, blending technological insight with emotional intelligence to guide leaders through transformation. Recently, she advised BBVA on agile methodologies and senior talent development. Influenced by thought leaders such as Manfred Kets de Vries and Gabor Maté, Yulia brings an analytical, reflective approach to leadership. She has lived and worked across the UK, Spain, the US, and Russia.

Elizabeth Florent:

Elizabeth has worked closely with Manfred Kets de Vries for many years and has served as a Senior Lecturer and Research Fellow at INSEAD. Her extensive background in leadership development spans organisational consulting, executive coaching, and academic research. She holds advanced degrees in Organisational Development and Clinical Organisational Psychology and is a certified Coaching Supervisor through the Tavistock Institute. Her doctoral research explored experiential domains in executive education, and she has authored or co-authored numerous academic articles, case studies, and books on leadership and organisational dynamics. Elizabeth led the development teams behind KDVI’s diagnostic instruments, including the GELM, OCA™, and ITI. Drawing on her diverse training and global experience, she brings deep cross-cultural insight to her work with leaders worldwide. Originally from California, Elizabeth has made France her home for over 30 years.